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Frequently Asked Questions

Find answers to common questions about the MeMOM and its features.

What is MeMOM?

MeMOM is an online platform from the Manufacturing Operations Management (MOM) group of support systems. It will help you organise work in the factory, monitor execution, collect data, automate scheduling and their update, collect and analyse production data to improve processes. As a result of its implementation, factories achieve significant efficiency gains that translate into profitability and competitiveness in the market. MeMOM is not an ERP (ERPs are built around financial and accounting systems, with a data structure insufficient to manage production) or MES (MESes have a much narrower range of functionalities than MOMs).

Who uses MeMOM?

MeMOM is a complex tool that streamlines the work of everyone involved in a company's production processes: production managers, operations managers, planners, technologists, machine operators, quality controllers, packaging specialists, order fulfillment operators and all other employees on the shop floor.

Which industries is MeMOM dedicated to?

MeMOM, due to its universal design, can be used in a variety of industries, such as metal industry, plastic moulding, furniture, assembling, food processing etc.

How can I deploy MeMOM?

We have prepared a set of tools to implement MeMOM without the help of our consultants: an implementation wizard, tutorials and training videos. We are working on initial data sets for various industries to make the process even easier. We are also happy to support you in the implementation through our support center. However, if you need our consultants to guide you through the implementation process, please contact us.

Could I have my environment deployed on dedicated cloud resources?

At the time of purchase, you have the amazing opportunity to choose dedicated resources with one of your chosen providers (AWS, Microsoft, OVH). Would you like to choose a specific data centre location? Absolutely! Just contact us and we'll make it happen!

Is my data secure in MeMOM?

Yes, we prioritize data security and implements robust measures to protect your company's information. We have automated checks for security vulnerabilities in our software, we regularly undergo security audits and for the most demanding customers we offer deployment in their private cloud, where they have full control over their environment.

Please provide details of the technical support available.

Our technical support team is available to assist you Monday through Friday, 9 a.m. to 5 p.m. You can reach us by phone, fill out the form on this page, or email us. We will respond as soon as possible.
For those who require additional technical support, we offer dedicated, paid plans with 24/7 support.

I would absolutely love to see a demo of the MeMOM!

We're here for you! Just send us a message with your request and we'll get back to you as soon as we can.

Can I get a free trial of MeMOM?

We would be happy to arrange a free demonstration for you, or alternatively, you can purchase a 7-day trial version of MeMOM for a nominal fee.

Why do I have to pay for the 7-day trial?

The creation and maintenance of environments for testing customers is a significant expense, and we are committed to ensuring that our pricing does not exceed the expectations of our customers. If you would like to see how MeMOM works at no charge, please contact us to schedule a demonstration.

Is it possible to deploy MeMOM on-premise?

Yes, however cloud delivery is much more cost effective and safe. Please contact us for more details.

Is it possible to pay by bank transfer?

Absolutely! Just send us a request and we’ll get back to you as soon as we can to set up all details.

How I can resign from the MeMOM?

MeMOM is available on a subscription basis. The application will remain accessible for as long as the monthly subscription fee is paid. Failure to pay will result in the cancellation of the application.

Can I migrate from one subscription option to another?

Please be advised that you may increase or decrease your subscription at any time.

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